Returns & Refunds Policy – Salon Product
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Returns & Refunds Policy

Salon Product / Returns & Refunds Policy

 Terms for refunds and returns

When an order is cancelled, the purchase price less 15% will be returned to the Purchaser to cover costs of administration.
The Provider has the right to cancel an order for which payment was already received from the User. Reasons for such cancellation may be due to insufficient stock. The User will be refunded the full amount in such cases of cancellation.
The image quality of the products displayed on our website is done in such a matter that the User can see as accurately as possible. We cannot provide full assurance that the colour of the physical products will be exactly similar to that of the online image due to variations in screen settings, packaging updates, the localised language of packaging information, etc. If the User has any issues regarding product quality, they can contact the Provider by sending an email to