Salon Product is an online retailer of professional haircare products and tools. Our product offering and a full description of our services are available on this website.
Use of Site
You may only use this site to browse the content, make legitimate purchase of products and/or services and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase of service. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
Disclaimer of Warranty
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
We reserve the right to:
All transactions will be processed in South African Rand (ZAR). We accept credit card payments via our website as well as direct payments via EFT or bank deposit.
EFT payments have to reflect in our bank account before goods will be despatched.
Our website sells hair care products online. Any product purchased from this website is done so at the risk of the Purchaser and the User indemnifies and holds the Provider of Salon Products and any registered Stylist harmless for any loss, damages or any negative outcomes sustained when the products are used.
The required private information of a Purchaser used for executing an order placed through our website, namely the Purchaser’s personal information, delivery address and contact number will be kept in the strictest confidence by the Provider and will not be provided to any other person or the third parties (Courier and suppliers). However, the information needed for the delivery of the products, namely the delivery address and contact number will be provided to our third parties to ensure the product to be delivered to the Purchaser. The name of the Purchaser will also be provided to the selected Stylist as a referral when an order is placed.
The required private information of the Stylist used for registration through our website, namely the Stylist’s personal information, work information and contact number will be kept in the strictest confidence by the Provider and will not be provided to any other person or the third parties if not agreed by the stylist.
The Provider does not keep any information regarding the credit details of the Purchaser nor the Stylist. The payment service provider of the Provider agrees that it has taken all precautions to ensure that all credit card payments are done in a secured manner when a transaction is being processed with the ordering of products or payment of Stylists. We cannot be held responsible for any unwanted security problems occurring on the electronic device of the User when using our website, which may be caused by the lack of antivirus software installed on the electronic device of the User.
The Provider will ensure that all the products get delivered in good condition to the address of the Purchaser and will take no responsibility if the goods are being mishandled thereafter.
The Stylist needs to pay the monthly fee due on a certain date. The stylist will be informed if a payment was not made and the Provider holds the permission to cancel the registration of the Stylist temporarily or to deduct the monthly fee from the commission of the Stylist if payment was not received. When registration of a Stylist is cancelled, the stylist is liable to our Stylist Cancelation Policy below.
Return / Refund Policy
Every care is taken when packaging and processing orders. However if a delivery is incorrect or the product is damaged then the customer may notify us. We will arrange for the return of the delivery and for the correct product or a replacement product to be shipped. Refunds will be given only in cases where the product originally ordered is not available.
The image quality of the products displayed on our website is done in such a matter that the User can see as accurately as possible. We cannot provide full assurance that the colour of the physical products will be exactly similar to that of the online image due to variations in screen settings, packaging updates, the localised language of packaging information, etc. If the User has any issues regarding product quality, they can contact the Provider by sending an email to email@example.com.
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions.
You must not make any purchase through this site unless you understand and agree to all our terms and conditions.
Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase through this website.
When a salon/stylist decides to cancel their membership plan from the Salon Products website on any date before the 20th of the month, a debit order deduction of R99 will still apply at the end of the month of cancellation from the account added to the debit order form (URL: https://salonproduct.co.za/debit-order-form/). When a salon/stylist decides to cancel their membership plan from the Salon Products website on any date after the 20th of the month, a debit order deduction of R99 will still apply at the end of the month of cancellation and the end of the following month from the account added to the debit order form.
From All Visitors:
Information Collected and Stored Automatically
When you visit our website to read pages or download information, we automatically collect and store the following non-identifying information:
This information does not identify you personally. We maintain the above information in system logs. We use this information to make our site more useful to visitors by learning the number of visitors to our site, the number of pages served, and the level of demand for specific pages. We do not track or record information about identifiable individuals and their visits.
When you send us personally-identifying information in an e-mail, we use the information you provide only to help us gather the information you might request. In an effort to respond to your request, information you submit may be viewed by various people within Salon Product. Once received, the information in your e-mail is protected in accordance with law, (e.g. the Privacy Act and the Freedom of Information Act).
The following additional policies apply to subscribers of our services:
For Security, Intrusion, and Detection:
For site security purposes and to ensure that this service remains available to all users, our computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Security of Credit Card Payments
Email – firstname.lastname@example.org
Copyright Notice: 2021 © Salon Product. All rights reserved.
Notice specific to copyrighted material owned by Salon Product.
Salon Product hereby gives you permission to retrieve, store, cite, refer to or print material from this website only for educational, non-commercial or personal use.
You are not permitted to reproduce, publish, perform, broadcast, make an adaptation of, sell, offer or hire any copy of the materials without the prior written permission of Salon Product.
Subscriber terms and conditions
The following principles define our commitment to protect the privacy of our customers. We will not sell or rent our customer lists or information about any customer:
The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.