Terms & Conditions

Terms for using this website (www.salonproduct.co.za)

You (the User) may never frame (copy or distribute) content obtained on this website. We (the Providers of Salon Products) offers you limited license to use our website by which your licence may be cancelled when our terms and conditions are breached. All the rights on this website are owned by the Providers of the website. The trademarks provided on this website are owned by us and may not be copied.

You must at all times provide the website with accurate information. You agree on using this website and all its products and services at your own risk. You are restricted to change or reverse engineer any information on this website without the permission of the Providers. You indemnify us against any liability related to your use of this website. We will not be responsible to you for claims for any direct or indirect damages to this website.

Terms for Stylist registration and Purchaser sales

Our website sells hair care products online. Any product purchased from this website is done so at the risk of the Purchaser and the User indemnifies and holds the Provider of Salon Products and any registered Stylist harmless for any loss, damages or any negative outcomes sustained when the products are used.

The required private information of a Purchaser used for executing an order placed through our website, namely the Purchaser’s personal information, delivery address and contact number will be kept in the strictest confidence by the Provider and will not be provided to any other person or the third parties (Courier and suppliers). However, the information needed for the delivery of the products, namely the delivery address and contact number will be provided to our third parties to ensure the product to be delivered to the Purchaser. The name of the Purchaser will also be provided to the selected Stylist as a referral when an order is placed.

The required private information of the Stylist used for registration through our website, namely the Stylist’s personal information, work information and contact number will be kept in the strictest confidence by the Provider and will not be provided to any other person or the third parties if not agreed by the stylist.

The Provider does not keep any information regarding the credit details of the Purchaser nor the Stylist. The payment service provider of the Provider agrees that it has taken all precautions to ensure that all credit card payments are done in a secured manner when a transaction is being processed with the ordering of products or payment of Stylists. We cannot be held responsible for any unwanted security problems occurring on the electronic device of the User when using our website, which may be caused by the lack of antivirus software installed on the electronic device of the User.

The Provider will ensure that all the products get delivered in good condition to the address of the Purchaser and will take no responsibility if the goods are being mishandled thereafter.

The Stylist needs to pay the monthly fee due on a certain date.  The stylist will be informed if a payment was not made and the Provider holds the permission to cancel the registration of the Stylist temporarily or to deduct the monthly fee from the commission of the Stylist if payment was not received. When registration of a Stylist is cancelled, the stylist is liable to our Stylist Cancelation Policy below.

 Terms for refunds and returns

When an order is cancelled, the purchase price less 15% will be returned to the Purchaser to cover costs of administration.
The Provider has the right to cancel an order for which payment was already received from the User. Reasons for such cancellation may be due to insufficient stock. The User will be refunded the full amount in such cases of cancellation.
The image quality of the products displayed on our website is done in such a matter that the User can see as accurately as possible. We cannot provide full assurance that the colour of the physical products will be exactly similar to that of the online image due to variations in screen settings, packaging updates, the localised language of packaging information, etc. If the User has any issues regarding product quality, they can contact the Provider by sending an email to info@nullsalonproduct.co.za.

Terms for cancellation of Salon/Stylist membership

When a salon/stylist decides to cancel their membership plan from the Salon Products website on any date before the 20th of the month, a debit order deduction of R99 will still apply at the end of the month of cancellation from the account added to the debit order form (URL: https://salonproduct.co.za/debit-order-form/). When a salon/stylist decides to cancel their membership plan from the Salon Products website on any date after the 20th of the month, a debit order deduction of R99 will still apply at the end of the month of cancellation and the end of the following month from the account added to the debit order form.

Terms for updating these terms and conditions

The Provider reserves the right on changing, adding, removing or modifying any of the Terms and Conditions at any given time. It is the obligation of the User to ensure that he/she have a look at the Terms and Conditions from time to time to ensure that updates are understood. When the User is active on this website and selects that he/she have agreed to the Terms and Conditions, we accept the bound of the User to these updated terms.